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Customer Reviews.

service

3

Service experience was generally excellent, and professional. However, I informed the staff of an issue with the car yet this was not addressed during the service.

02 October 2019

service

5

The mini valet at the end was a nice tluch

01 October 2019

sales

5

Easy and quick

30 September 2019

sales

5

Good service

28 September 2019

service

4

Efficient and polite

24 September 2019

sales

5

Efficient. Available for questions. Paige drove her to my door, as asked.

21 September 2019

sales

5

All staff efficient and hard working. Everything arrived on time . All of them were cheerful and helpful.

19 September 2019

service

3.5

BMW parklAne excellent service in Battersea apauling

17 September 2019

sales

4

Jess was excellent and really responsive. Not pushy at all with the sale and came back quickly with offers.

16 September 2019

sales

4

The sales rep Ammeer Nirsharahmad did an excellent job. Financial paperwork got a bit messy, but this comment to the finance department

10 September 2019

service

5

The service was simply perfect. I was explained all that was done. Only point for improvement would be if the service report could be emailed to the owner - including pictures of the problem, the OBD report as well as what service was carried out.

06 September 2019

service

3

The tyre pressure light has just come again when I was told it had been reset since guess will have to bring it back in

02 September 2019

service

5

I was happy that the faulty of the A/C was repaired and was covered by the Warrantee which should have been the case.

30 August 2019

sales

4

everything went smoothly but it would have been even better if an exact date could have been confirmed on the delivery date of the car

28 August 2019

sales

5

An enjoyable experience and the sales team were very helpful.

27 August 2019

service

2

The told me at Battersea that I needed a new tyre. Went to Quickfit who told me I did not and fixed my tyre which had a nail in it for £25.

26 August 2019

service

5

Nothing is to much trouble

24 August 2019

sales

2

I needed more information regarding options and models but the sales person was not very proactive

24 August 2019

service

5

Did what was needed.

19 August 2019

sales

5

Lauren is awesome

18 August 2019

service

4

Good service and kept me informed at all times.

18 August 2019

service

5

Clean, efficient, courteous and helpful

18 August 2019

service

3.5

Good service Long wait fir appointment

16 August 2019

sales

5

Excellent service from start to finish

11 August 2019

service

4

Gently, you found a few things that in time need to be fixed. Next time offer to fix them with a timeline and in this case I would have said fix them now

09 August 2019

service

5

Everyone polite and helpful, shuttle service appreciated as were the available choice of refreshments

08 August 2019

service

4

Very friendly and professional staff.

07 August 2019

service

5

Because you are so polite

05 August 2019

service

4

happy with the repair

29 July 2019

service

1

went in for the windscreen to be calibrated, ended up with a service but the screen was not calibrated now i have to start the process again trying to speak to someone at mini already stressed with mini service department

29 July 2019

sales

5

Great customer service and pleased the manager also thanked me for my business which is rare these days Thank you

27 July 2019

service

5

Sakes was brilliant as Ameer catered the whole process to my needs and then servicing guys promised my car back in 90 mins and did sooner..oh and cost was a little cheapet than first advised. So overall win win

26 July 2019

service

5

Everyone is lovely

23 July 2019

service

3

The booking system was poor and took many weeks to obtain a date. The newly designed reception layout at Stewarts Road doesn't work as well as the previous design and involves much more waiting around for the customer.

22 July 2019

service

4

Car wash not very good.

20 July 2019

service

5

Good service

18 July 2019

service

5

Seen on time & finished in allocated time

18 July 2019

sales

4

Smooth transaction but I was not entirely impressed with the level of valet on the vehicle (inside and out)

17 July 2019

sales

5

The service we got from Lauren Parker was excellent: professional, friendly and totally on it

16 July 2019

sales

5

Excellent

16 July 2019

service

5

all done quickly and efficiently