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Customer Reviews.

service

5

Excellent service

03 August 2018

service

4

The staff were very helpful and happy to help with any questions.

03 August 2018

service

3

Their web booking service was terrible - diary not up to date and the prices totally misleading

31 July 2018

service

4

Later than expected return of car but service good

28 July 2018

service

4.5

Took longer time.

27 July 2018

sales

5

Thanks to Thomas Cooper who ensured everything went smoothly.

26 July 2018

service

5

Again very good service.

19 July 2018

sales

5

When I arrived at Park Lane I was greeted by Lauren and she then went through paperwork with me and then Ammeer. They were both very efficient and made everything run smoothly.

18 July 2018

service

5

Was dealt with promptly, work completed quickly was kept informed as to what was happening

28 June 2018

service

5

I was just lucky that it was ms. Paige Gibson that sold me the Mini ! Very efficient and patient. Got me the colour and all the extras I wanted without any fuss...she also gave a thorough, without any rush, explanation of various new functions.

19 June 2018

service

5

Perfect service. I simply can't fault it

12 June 2018

sales

5

Because of Jess, my sales advisor. My learning difficulties makes decisions etc more of a struggle for me. Jess did not know I had learning difficulties, at the age of 40- I’ve learnt to mask them not to be judged. Not once did Jess judge me!

09 June 2018

sales

3

All run pretty smoothly - though given some hick-ups with the car exchange, i was promised a small gift on delivery which never happened...

08 June 2018

service

5

good service

30 May 2018

sales

5

The courtesy and warmth shown made my experience a very pleasant one making the whole experience

29 May 2018

sales

5

Competent, capable without being pushy

28 May 2018

service

5

Addressed issues & managed to get job done quickly

24 May 2018

service

5

They even come and collect and deliver your car to the same place they find it, leaving you able to get on with your day.

22 May 2018

sales

4

Conor did a very good job overall despite the challenging circumstances associated with my purchase. On both occasions the car had some issues that had to be fixed after delivery but it was done quickly (although could have been avoided)

22 May 2018

service

5

I dealt with really nice and professional staff.

21 May 2018

sales

4

Just a few lumps and bumps up to final delivery dropped this from 5 stars. Some accessories are still awaited.

15 May 2018

sales

5

Mini park lane were great, they were very patient, gave me the time I needed to make a decision and were never pushy. Always happy to answer questions and were very accommodating, they went above and beyond my expectations with their customer service

15 May 2018

sales

5

Great service all round

14 May 2018

service

5

Clohe was very professional