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Customer Reviews.

sales

5

Paige Gipson was very friendly and explained everything well

28 November 2017

sales

5

As above. Also, helpful and personable, polite service from my assigned salesman.

28 November 2017

sales

5

As above. Very professional and helpful.

26 November 2017

sales

5

All the paper work was fast and professional

22 November 2017

sales

5

Connor Hamilton was attentive and managed the process efficiently

22 November 2017

sales

5

She enabled us to change our order after my husband temporarilylost his mind and ordered a brightly coloured car without running it past the would be owner (me)

16 November 2017

sales

5

I do not have the patience to sit discussing terms conditions etc, I was on holiday in London and had a sudden desire to purchase a Mini, I was in and out of the Showroom in 30 minutes ,I drove my new car away three days later !

16 November 2017

service

5

job done - without delay and with excellent customer care from service consultant Paul Palmer

13 November 2017

sales

5

Kept updated and informed at allStages of car manufacture and delivery

10 November 2017

sales

4

I was kept abreast as the car was being manufactured and delivered, which was good. The hand-over was thorough and professional.

06 November 2017

service

4

Location is sub optimal. Rest is great

02 November 2017

service

5

Upon arrival I explained I'd wait until they had serviced my car, the staff therefore prioritised my vehicle so it would be done sooner. There was also a quiet area for me to wait with free tea, coffee and wifi, enabling me to work on my laptop.

01 November 2017

sales

5

Very satisfied Jess and Matt made the experience very easy and the attention to detail was exceptional

30 October 2017

sales

5

Jess Courtnell our sales rep was awesome. She was clear, knowledgeable, responsive and not pushy. In many ways, she is the reason we chose Mini hybrid over BMW 3 series hybrid.

26 October 2017

service

5

The mini was collected on time , I received a call to discuss MOT, mini was returned on time

24 October 2017

service

5

It was a perfect experience!

24 October 2017

service

5

All went very smoothly

20 October 2017

service

5

Again perfect service all round.

19 October 2017

sales

5

Because of the excellent customer service of Laurence Pawson.

18 October 2017

sales

5

The environment was lovely, we were catered for in regards to refreshments and entertainment in the form of magazines and a computer game which my niece thoroughly enjoyed playing on

18 October 2017

service

4

Easy to book

18 October 2017

sales

5

The staff is knowledgable and always act in my interest.

17 October 2017

sales

4

Very courteous and polite staff, comfortable experience. Sometimes the wait times were a little too long.

17 October 2017

service

5

Ease of booking. helpfulness of staff and effectiveness of work carried out

17 October 2017

service

5

Shirin is always very helpful and professional.

17 October 2017

service

5

friendly atmosphere, professional staff

16 October 2017

service

5

A great service great staff and wonderful treatment.

14 October 2017

sales

4.5

Overall very good.

13 October 2017

service

4

Prompt messy to use

12 October 2017

service

5

Very proffessional service. A seamless process. Impresssed

12 October 2017

service

5

Work was completed, and i was kept up to date through out the process.

12 October 2017

sales

5

Quick and easy

11 October 2017

service

5

Polite hand helpful people on reception and welcome from Paul Palmer who was looking after my car.

10 October 2017

sales

5

Jess from park one is a legend. She knew I was a nervous driver and went above and beyond! Her love for minis is infectious! Love it

10 October 2017

service

4

No pre-warning car could not be Valeted (outside) until car completed and ready for pick up - water cut off site that day. But wasn't charged for labour for lightbulb so team did what they could but would like more forewarning of intentions.

10 October 2017

sales

5

Very accommodating of myself and family as well as understanding our needs.

10 October 2017

service

5

This is because it was an amazing experience as they have a very good service which shows the people why they need to happy with their choice to get a BMW/MINI.

10 October 2017

service

5

easy to drop off, discuss fault, received update at time suggested and was able to collect once fitted all in two days

10 October 2017

sales

4.5

Well attended, diligent and explanatory

10 October 2017

sales

5

Was a reasonably quick process, from the first visit to the final handover stage. Christopher provided me with all the useful information and explained each process clearly.

10 October 2017

sales

4

Based on customer experience

09 October 2017

service

3.5

Usually very satisfied, I was shocked and appalled at now problems seem to have magnified hugely and as a result several new fundemental components are needed costing a fortune for such a small car.

07 October 2017

sales

5

We were delighted with the excellent level of care and service provided by Lauren Parker, who was a pleasure to deal with at every stage of the process. Lauren was patient, helpful and courteous in terms of going through the various options for purch

06 October 2017

sales

5

Very impressive customer service

06 October 2017

sales

5

Very easy process throughout.

04 October 2017

service

3

I was disappointed that my car was not cleaned after spending 2 days

04 October 2017

sales

5

Paige was helpful on the day we went into the garage and stayed after 6pm with us

03 October 2017

sales

5

The email dialogue explaining regularly where we were in the process and how the model was progressing at the factory was very clever. Chris maintained telephone and email contact throughout and was very helpful in answering queries.

03 October 2017

sales

5

Straightforward

02 October 2017

sales

5

All our questions were answered efficiently. We felt secure and happy with our purchase the whole way through.